File Transfer Customer Case Studies  

Data exchange, whether internal or external, is a cornerstone of the day-to-day running of modern organisations. Whether it’s sharing essential documents, collaborating on international projects or migrating vast volumes of data to the cloud, file transfers play a crucial role.  

Our case studies highlight real-life examples of companies that have overcome the challenges associated with file transfers. Through these stories, you’ll discover how GoAnywhere MFT has helped organisations optimise their operations and improve productivity.  

Each case study explores the specific issues faced by our customers, the solutions implemented and the results achieved. We invite you to dive into these success stories to see how companies like yours have transformed their file transfer processes to achieve new levels of efficiency and security.  

Mutual insurance for hospital staff

Bluefinch-esbd - sante

1/Challenge

Healthcare establishments are faced with the need to modernise their administrative processes. A crucial aspect of these changes is the deposit of monthly contributions, although other types of exchanges are also managed. To meet these needs, a project was launched to replace an old solution that had become obsolete.  

The project was motivated by three main objectives.   

  • Replacing the old solution: although the old infrastructure had been in use for many years, it was showing signs of age and was no longer able to meet modern security and efficiency requirements.  
  • Enhancing portal security: protecting sensitive data has become an absolute priority. It was therefore crucial to put in place robust security measures to prevent any attempt to breach data.  
  • Simplified account management: the complexity of managing user accounts and groups had to be reduced to facilitate administration and improve the end-user experience.  

 

2/Implementation of the File Transfer solution

The GoAnywhere MFT solution was chosen for this project. The Advanced Workflows and Secure Forms modules were selected.  

Security: Instead of using a shared account, each establishment now has its own nominative account. Each account is attached to a specific group that defines the establishment and the nature of the exchange, guaranteeing more precise and secure management.  

To enhance security, a one-time password (OTP) system has been introduced. Each time a user logs on, an OTP is emailed to them, adding an extra layer of protection against unauthorised access.  

Simplified management: Groups representing establishments and the nature of exchanges are now created automatically via an API. This automation reduces human error and speeds up the configuration process.  

Similarly, the creation of accounts is automated via API. Once created, end users automatically receive the necessary information, simplifying access to and use of the portal.  

Replacing the former solution: Specific triggers have been set up for each type of exchange, enabling more detailed and appropriate management of filings.  

Once the uploaded files have been processed, an email notification informs users that the upload has been successfully processed or that any errors have been detected, guaranteeing greater transparency and responsiveness.  

3/About the modules

Advanced Workflows functions as the automation engine of the GoAnywhere solution, featuring a graphical interface to automate tasks such as: initiating file transfers (push/pull), PGP encryption/decryption is required, whether data needs to be extracted from and/or uploaded to a database and/or additional actions in a transfer are called before/after a file exchange.  

Secure Forms allows end users to fill in custom forms with input values, upload files via the HTTPS web client, or submit forms by making SOAP or REST requests from your custom applications. When a form is submitted, a project is run to automatically process the submitted values and files. 

Bluefinch-esbd - encaissements securite esbd

Electronic payment and petroleum equipment

1/Challenge

To meet the growing needs of developers, repairers and operators, a new solution, the “TMS: Terminal Management System”, has been introduced. The main aim of this solution is to make binaries available for DACs (Devices and Controllers), thereby facilitating their management and updating.  

The project has two main objectives.  

  • Compliance with the PCI P2PE standard for the protection of sensitive payment card data.   
  • To replace the old solution in order to modernise their ageing infrastructure to deliver better performance and greater reliability. IT staff such as developers and operators needed more advanced functionality to work more efficiently and productively.   

2/Implementation of a File Transfer solution

Our technical teams first carried out a detailed needs analysis to define the specifications and scope of the project. A precise estimate was made of the resources required, including development time and technical components.   

DAC management was automated and simplified using APIs to enable seamless integration with other systems. Advanced and personalised authorisations were put in place for the different types of user, ensuring that each user has access to the functionality and information they need, without compromising security.   

The various packages were then delivered in different phases.   

The first phase consisted of developing the essential components of the TMS, or Terminal Management System.   

This was followed by rigorous testing to ensure that all functionalities met the initial specifications and user expectations.   

In the third phase, identified errors and bugs were corrected, improving the system’s reliability and performance.   

Finally, additional functionality was added based on emerging needs and user feedback, with ongoing evaluation of the associated workload.   

3/About the modules 

The project is based on several advanced technological components of GoAnywhere MFT.  

Secure Forms, as described above, and Advanced Workflows to optimise terminal management processes.  

Clusters for high availability to ensure that the system remains operational at all times, even in the event of a server failure.  

Secure Forms and Secure Folders, or the server side of an HTTPS transfer, implementing a customisable web client that allows end users to connect via a web browser to securely access shared and stored resources.  

The FTPS server provides secure file transfer. This is the server side of an FTPS transfer. Your partner connects to you via FTPS and accesses shared resources to retrieve or deposit files via an SSL/TLS encrypted channel. 

Bluefinch-esbd - rationalisation couts esbd

Financial management company

1/Challenge

This company had a project to modernise and completely migrate its production to a private Cloud. The aim of this strategic change was to replace an old solution with more modern, high-performance technologies such as MFT (Managed File Transfer).  

  • The existing solution was becoming obsolete and no longer met current performance and security requirements.  
  • Migration to a private cloud offers greater flexibility, enhanced security and more efficient management of resources. 

2/ Implementation of a File Transfer solution

To begin with, an in-depth analysis of the scripts used historically was carried out by the BlueFinch-ESBD technical teams to understand the processes in place and identify areas for improvement. A complete inventory of flows was drawn up in collaboration with the integrators responsible for scheduling, ensuring a clear and detailed overview.  

A new interface has been designed to seamlessly integrate the scheduler with the cloud infrastructure, guaranteeing fluid process management. Individual transfers, previously managed by specific scripts, have been replaced by generic flows. This industrialisation means that transfers can be created faster and more efficiently.  

Service Level Agreements (SLAs) have been defined, along with daily reports to ensure that transfers are monitored and compliant.  

Detailed, customised logs have been put in place to enable the project management team to monitor and analyse transfers accurately.  

An alert system has been implemented, with automatic and manual flow recovery mechanisms, guaranteeing continuity of service and increased responsiveness in the event of an incident. 

The project to modernise and migrate to a private Cloud has radically transformed the company’s file transfer management. By replacing an obsolete MFT solution with advanced technologies such as PeSIT and SFTP Server, and integrating sophisticated workflows, the company has not only improved the performance and security of its transfers, but also gained in flexibility and efficiency.  

3/About the modules

The GoAnywhere solution uses several key modules.   

The SFTP server enables partners to connect via SFTP and access shared resources to retrieve or deposit files via an SSH encrypted channel.   

The PeSIT protocol with the client and server used for interbank transfers.  

Advanced Workflows as described above.   

Learn more about the GoAnywhere’s modules in this short article : GoAnywhere MFT and its modules

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