BlueFinch-ESBD experts will assist you
Have a question? A technical problem? Support is available for all distributed products.
Get in touch with our local experts.
Standard support is provided during office working days excepts during French and Dutch public holidays.
Monday to Friday: 9am -12pm | 2pm -6pm, CET.
Each request is assigned a unique ticket number that you can use to track progress and responses online. We provide a complete archive and history of all your support requests. A valid email address is required to submit a ticket.
Your tickets will be processed within 4 hours of your request (business hours). You will be able to follow the progress of your request thanks to the ticket tracking number.
Please note that product training is not included in the support package. Contact the sales department for our offers (firstname.lastname@example.org).
Our expert are at your services to answer all your technical questions. Please use phone call only in case of emergency or production issues.
France: +33 (0)3 29 06 15 45
Netherlands: +31 (0)8 82 58 33 46