BlueFinch-ESBD Services Offer
With a growing number of systems and partners to integrate and a multiplicity of protocols, the time required to maintain your Managed File Transfer (MFT) system can sometimes overwhelm internal teams.
To remedy this situation, BlueFinch-ESBD offers a managed services solution that allows you to save time, save money, and entrust your MFT systems to experienced technicians who specialise in the field.
Our team works with MFT daily and is in constant contact with the solution development teams. This experience enables us to design a solution tailored to your company.
Delegate the management of your MFT to us for greater peace of mind, security, and traceability!
By entrusting the management of your MFT needs to our team of experts, you free up time for your IT team, allowing them to focus on other projects or tasks.
Our team, composed of vendor-certified experts, possesses in-depth expertise in the technology, industry best practices, and extensive knowledge of evolving MFT platforms.
We constantly stay at the forefront of innovation by monitoring solution updates, new features, and ways to improve the product.
We supervise your MFT solution, upgrade it, and maintain it as needed to keep you up to date and ensure the best possible protection for your files.
The service adapts perfectly to companies of all sizes, scaling up or down according to the evolution and flexibility of your needs.
Finally, our team based in France and the Netherlands enables us to offer unmatched support levels and maintain excellent response times.
Experts always give good advice!
The Various BlueFinch-ESBD Services
Updates
Your MFT is not up to date? Don’t panic!
Our specialists are here to support you in installing the latest software version and verifying that all new features are correctly configured.
After backup advice and executing the update, we ensure that the new configuration is identical to the previous one and check your file transfer services and automated workflows to ensure everything works perfectly.
BlueFinch-ESBD expert consultants are frequently called upon by our clients for this type of mission.
You are thus guaranteed that the version upgrade will be fast and secure and that your MFT will get a fresh new look in no time!
Audit
How to ensure your MFT always matches your usage?
Indeed, the solution installed a few months or even years ago has likely not kept pace with your organisation’s evolution, so a quick check-up is in order!
Also, analyse the security and reliability of your product configuration by requesting a health check.
This service provides a detailed review of your current configuration and settings. We will check the number of licences, available workspace, and task logs while guiding you through the adjustment of each component.
An analysis of your file transfer volumes and a review of use cases will also be conducted.
At the end of the health check, we provide an audit report on the system and a list of recommendations to optimise the use of the solution.
You thus have the certainty that your MFT matches your needs and that your file transfers are optimised and in perfect health!
Migration
Your operating system is obsolete? Moving data centres? Migrating to the Cloud?
An MFT server migration involves transferring the entire MFT installation from a source server to a destination server and must be carefully planned and executed to minimise disruption and ensure business continuity.
Our consultants are at your disposal to guide you through this migration and ensure it is carried out safely and efficiently, without data loss.
Our experts will install your managed file transfer solution on its new host, migrate the configuration, data, and licences, and recreate an identical solution ready for end-user access.
Partner integration & management
Creating new partners can help improve the security, efficiency, and flexibility of your file transfer operations and can be important for several reasons:
Expand the partner network: The more partners you have, the more options you have to securely transfer files and data. Creating new partners allows you to expand your network and have additional options.
Reduce risks: If you work with a limited number of partners, you may be vulnerable to service interruptions if one of those partners experiences availability or security issues. By creating new partners, you can spread the risk and avoid putting all your eggs in one basket.
Improve efficiency: With more partners, you can often improve the efficiency of your file transfer operations by using more direct transfer paths or distributing the load among different partners.
Adapt to change: Partners change often. Being able to add new ones quickly to adapt to these changes or update existing partners can be important.
Thanks to their expertise in the field, our MFT specialists are here to help you with this process or do it for you.
Training
Develop your MFT skills and ensure business continuity through your knowledge
It is essential to maintain the knowledge level of the teams using your MFT solution, strengthen their skills, or train new employees to secure file transfers and thereby avoid data breach risks.
To help you in this endeavour, BlueFinch-ESBD has developed a comprehensive training programme that can be adapted to your needs, your company’s usage, or your team’s knowledge level.
As experts specialised in this technology, we are best positioned to help you ensure that your staff is fully trained on your chosen Managed File Transfer (MFT) tool, capable of both using the software and providing support.
Thanks to our training catalogue, we offer remote or on-site courses tailored to your needs.
Knowledge of security technologies such as encryption, integrity verification, and security certificates will hold no secrets for your team.
Your staff will master MFT solution features such as transfer scheduling, transfer status management, error notification, and security monitoring.
Creation and Management of Flows
Do you need to automate processes from your MFT and lack the time or know-how?
Whether for regular file transfers between remote servers, automating payment processing workflows, invoicing, or employee payroll, the possibilities are numerous!
Automatically sending files via secure email, notifying users when files are successfully downloaded or transferred, or automatically creating database backups at regular intervals and sending them to a secure location will no longer be obstacles.
For many years, our consultants have created thousands of flows for our clients. Entrust this task to our experts!
The Advantages of Managed Services
- Free up your IT teams: Allow your team to focus on internal support and projects that enhance your business, while we take care of your specialized secure file transfer (MFT) needs.
- Stay in tune with innovation: Our MFT experts continuously monitor new solution versions and features, helping your organization move forward.
- Scales with you: The service adapts to all types of businesses and can be scaled down or up based on your needs.
- Managed by industry-leading experts: Our team consists of vendor-certified CFTP* experts who possess in-depth knowledge of the technology, industry best practices, and hands-on experience with evolving MFT platforms.
- Stay up to date: We will monitor your MFT solution, upgrade it, and maintain it as needed to keep you ahead of the curve and guarantee the best possible protection for your files.
Need additional information ?
Contact us at info@bluefinch-esbd.com. We will provide you our entire services catalog.
You can also take a 15-min appointment directly on our experts’ agenda.
