Manager Services & Consulting

Who are we?

At BlueFinch-ESBD, we believe that what makes a company strong is the team that supports it on a daily basis, the projects of our customers and the values that it shares.

A value-added distributor, BlueFinch-ESBD is a company of about fifteen employees, specialized in the distribution and integration of software dedicated to the security of digital data. Our sales and technical teams are spread over 3 sites, in France (Annecy and Neufchâteau) and in Holland (The Hague).

BlueFinch-ESBD is also a founding member of the European BBES Group, which has about 1500 customers from all sectors and all sizes in Europe.

YOUR POSITION

What you will be doing

- Manage the teams that provide services and consultancy
  - lead the teams and understand their needs
  - safeguard the technical knowledge and organize training
  - assist consultants in managing complex projects
  - ensure that the team complies with SLAs
  - oversee recruiting consultants and expand the team
- Be business oriented
  - grow the services & consulting business and develop the portfolio
  - listen to the needs of customers and improve the offering in a pragmatic way
  - guarantee customer satisfaction and the quality of the services provided
  - liaise with and assist the sales representatives in successfully offering these services
- Report directly to the BlueFinch-ESBD Board
  - be responsible for the result, quality and profitability of the BU
  - be able to define a roadmap and set future goals
  - able to manage KPIs to present operational and financial reporting to the board

Requirements

Business and/or IT related experience (7 to 10 years)
Proven track record in managing business as well as people
Experience in an international organisation
Located centrally in France (Paris region) or the Netherlands
Always ready to travel between offices in France, Netherlands and Denmark
Fluent in English and French

WHAT WE OFFER

Motivating projects.
A respectful corporate culture that values the importance of each employee.
Specialized training on our products.
Being part of a multicultural team.

Conditions

Equipment : PC + cell phone
Contract: Permanent
Contract Remuneration: to define
How to apply: contact Nikolina Kendeš at +31(0)630017704 or email your CV, including a motivation letter to nikolina.kendes@bluefinch-esbd.com

BlueFinch-ESBD is an equal opportunity employer and prohibits all forms of discrimination and harassment.